Terms and Conditions

1. General Terms

Welcome to kartomania.gr. Use of our website is subject to the following terms and conditions. Please read them carefully before using our website. By accessing and using our website, you accept these terms and conditions in full.

kartomania.gr reserves the right to amend or revise the website terms and conditions at any time. Any changes take effect immediately after publication. Continued use of the website after such changes constitutes acceptance of the updated terms and conditions.

2. Printing Services

kartomania.gr provides printing and related services according to the specifications supplied by the customer. All orders are subject to acceptance by our company.

2.1 Information Accuracy

The customer is responsible for providing accurate and complete order information. kartomania.gr is not responsible for errors or delays caused by inaccurate or incomplete information.

2.2 File Specifications

Files submitted for printing must meet the specifications set by kartomania.gr. Files that do not meet these specifications may cause delays or printed results that do not match the customer's expectations.

2.3 Colors and Print Quality

kartomania.gr makes every effort to ensure that colors and print quality match the customer's specifications. However, because of differences in screens, printers, and materials, small variations may exist between the file shown on screen and the final printed product.

3. Orders and Payments

3.1 Order Acceptance

All orders are subject to acceptance by kartomania.gr. The company reserves the right to reject any order for any reason, including, without limitation, product or service unavailability.

3.2 Prices and Payments

All prices are stated in Euro and may include or exclude VAT as indicated. kartomania.gr reserves the right to change prices at any time without prior notice.

Payments can be made using the methods listed on the website. For some orders, an advance payment of up to 50% of the total amount may be required.

3.3 Order Cancellation

Orders may be cancelled before production starts. After production has started, cancellations are subject to cancellation charges depending on the production stage.

3.4 Order Changes

Requests for changes to orders after submission are reviewed case by case and may be subject to additional charges.

4. Delivery and Shipping

4.1 Delivery Times

Delivery times are estimates and may vary depending on workload, material availability, and other factors. kartomania.gr will make every reasonable effort to meet estimated delivery times, but cannot guarantee specific delivery dates.

4.2 Shipping Costs

Shipping costs are not included in product prices and are charged separately unless stated otherwise. Shipping cost depends on the order weight, dimensions, and destination.

4.3 Store Pickup

Customers may choose to collect orders from our store. In this case, no shipping charge applies.

4.4 Damage in Transit

kartomania.gr is not responsible for damage occurring during transport after products are handed over to the carrier. Customers should inspect products on receipt and report any damage to the carrier and to kartomania.gr within 24 hours.

5. Intellectual Property

5.1 Customer Rights

The customer retains all intellectual property rights in the files and content supplied to kartomania.gr for printing. The customer warrants that they hold all necessary rights and permissions for the supplied content and that printing this content does not infringe third-party rights.

5.2 Responsibility for Infringement

The customer assumes full responsibility for any copyright, trademark, or other rights infringement connected with the content supplied for printing. kartomania.gr reserves the right to refuse to print content that it believes infringes such rights.

5.3 Promotional Use

kartomania.gr may use images of completed work for promotional purposes unless the customer has expressly requested otherwise.

6. Limitation of Liability

6.1 Liability Limit

kartomania.gr's liability for any claim arising from or related to these terms and conditions is limited to the amount paid by the customer for the relevant order.

6.2 Indirect Damages

kartomania.gr is not liable for indirect, incidental, special, or consequential damages, including loss of profits or revenue, arising from use of our services.

6.3 Force Majeure

kartomania.gr is not liable for delays or failure to perform its obligations due to events beyond its reasonable control, including, without limitation, natural disasters, war, terrorism, strikes, power outages, or telecommunications disruptions.

7. Personal Data Protection

kartomania.gr collects and processes personal data according to its Privacy Policy, which forms an integral part of these terms and conditions. By using our website and services, you consent to the collection and processing of your personal data as described in the Privacy Policy.

8. Special Terms for Print Jobs

8.1 Dimensional Tolerances

Because of the nature of printing and finishing, small differences may exist in the dimensions of final products. kartomania.gr applies the following tolerances:

  • For cutting: +/- 1mm
  • For folding: +/- 1mm
  • For binding: +/- 2mm

8.2 Paper Quality

Paper quality and color may vary slightly between batches. kartomania.gr cannot guarantee absolute consistency in paper color and texture between separate orders.

8.3 Samples

Customers may request samples before large orders. Samples are charged separately, and their cost may be credited to the final order depending on its size.

8.4 File Storage

kartomania.gr keeps customer files for a limited time after order completion. Customers should keep backup copies of their files, as kartomania.gr does not guarantee long-term file storage.

9. Dispute Resolution

Any dispute arising from or related to these terms and conditions will be resolved through good-faith negotiation. If negotiations do not resolve the dispute, it will be subject to the exclusive jurisdiction of the courts of Athens, Greece.

10. Contact

For any question about these terms and conditions or our services, you can contact us using the following details:

kartomania.gr
Stavraki 27B
18233 Ag. Ioannis Rentis
Phone: 210 94 01 235
Email: info@kartomania.gr

Last updated: January 15, 2024